Benity Care’s high intensity support services in Glenroy are fully compliant with NDIS Practice Standards for High Intensity Daily Activities. Our workers hold the required credentials and our organisation maintains the governance structures that give participants and families genuine confidence.
Benity Care brings together clinical expertise and genuine compassion to deliver disability support services that meet the highest standards. As a registered NDIS provider, we operate within the NDIS Quality and Safeguards framework and maintain rigorous governance across all our clinical services. Our team includes registered nurses, enrolled nurses, and qualified support workers with specialist training in complex care. We invest heavily in training, supervision, and quality assurance because our participants deserve nothing less. We know that clinical care at home carries significant responsibility. Benity Care takes that responsibility seriously — supporting participants with the most complex health needs while always keeping their dignity, comfort, and goals at the centre of everything we do.
High intensity daily activity supports are defined by the NDIS as supports that require a worker with additional specialist training to safely complete complex tasks. In Glenroy, Benity Care provides these supports to participants whose needs go beyond standard personal care. Specifically, our high intensity support workers are trained in areas such as complex bowel care, urinary catheter management, subcutaneous injections, enteral feeding (PEG/nasogastric), tracheostomy care, ventilator management, seizure management, and the implementation of positive behaviour support plans. These services are for NDIS participants with acquired brain injuries, spinal cord injuries, complex autism, degenerative neurological conditions, and other disabilities that require consistent, specialised daily support. High intensity supports are typically funded under Core Supports in a participant’s NDIS plan and require evidence of specialist training by the provider.
Delivering high intensity support in Glenroy requires careful planning, specialist expertise, and a deep understanding of each participant’s specific needs. Benity Care’s team works across Melbourne’s inner northern suburbs, maintaining the dedicated rosters and backup arrangements that high intensity support demands. We know that participants requiring high intensity support in Glenroy often have limited options. Providers with the right training and capacity are fewer than the demand warrants. Benity Care is committed to being part of the solution — expanding access to quality, specialist support in communities like Glenroy where need is growing. Our support coordinators can assist participants in Glenroy to access high intensity support through their NDIS plan, while our clinical team ensures every support plan is safe, evidence-based, and continuously monitored for quality.
Complex bowel care and management
Urinary catheter management
Subcutaneous injections and medication administration
Enteral feeding (PEG and nasogastric tube) support
Tracheostomy care
Ventilator support (where applicable and trained)
Implementation of positive behaviour support plans
Seizure management and monitoring
Complex personal care with specialist oversight
Overnight and 24-hour support arrangements where funded
Benity Care’s high intensity support services in Glenroy are chosen by participants and families who have often experienced the limitations of other providers. Our specialist training, rigorous governance, and commitment to consistent staffing make us a provider families can genuinely rely on. We hold full NDIS registration and meet all Practice Standards for High Intensity Daily Activities. Our compliance isn’t just on paper — it’s embedded in how we hire, train, roster, and supervise our high intensity support team. Perhaps most importantly, Benity Care treats high intensity support participants as individuals with goals, preferences, and rights — not just complex care needs. Our person-centred approach means that quality of life is always a priority alongside clinical safety.
TESTIMONIALS
FAQ’s
Yes. Transition to community living is one of the most complex support scenarios, and Benity Care has experience managing it safely. We develop detailed transition plans and build support infrastructure before the move occurs.
We implement behaviour support plans developed by registered behaviour support practitioners. Our workers are trained in the specific strategies outlined in each participant’s plan, and we maintain detailed records of implementation.
High intensity supports require additional training and qualifications due to the complexity and clinical nature of the tasks involved. Standard personal care includes everyday tasks like showering and dressing; high intensity care involves clinical procedures or complex behavioural management.
Yes. Our high intensity support workers are familiar with a range of assistive technology including power wheelchairs, communication devices, and environmental control systems. Proper use of AT is integrated into participant support plans.
We hold regular family/carer meetings, share progress updates, and include families in planning and review processes. Families are integral partners in the high intensity support model, not just bystanders.
Your safety and quality of life are our priority in Glenroy. Contact Benity Care today to learn more about our high intensity support services.
