For participants in Mickleham transitioning from hospital, SIL, or other residential settings into the community, Benity Care’s high intensity support team provides the bridge that makes that transition safe and sustainable.
Benity Care brings together clinical expertise and genuine compassion to deliver disability support services that meet the highest standards. As a registered NDIS provider, we operate within the NDIS Quality and Safeguards framework and maintain rigorous governance across all our clinical services. Our team includes registered nurses, enrolled nurses, and qualified support workers with specialist training in complex care. We invest heavily in training, supervision, and quality assurance because our participants deserve nothing less. We know that clinical care at home carries significant responsibility. Benity Care takes that responsibility seriously — supporting participants with the most complex health needs while always keeping their dignity, comfort, and goals at the centre of everything we do.
High intensity daily activity supports are defined by the NDIS as supports that require a worker with additional specialist training to safely complete complex tasks. In Mickleham, Benity Care provides these supports to participants whose needs go beyond standard personal care. Specifically, our high intensity support workers are trained in areas such as complex bowel care, urinary catheter management, subcutaneous injections, enteral feeding (PEG/nasogastric), tracheostomy care, ventilator management, seizure management, and the implementation of positive behaviour support plans. These services are for NDIS participants with acquired brain injuries, spinal cord injuries, complex autism, degenerative neurological conditions, and other disabilities that require consistent, specialised daily support. High intensity supports are typically funded under Core Supports in a participant’s NDIS plan and require evidence of specialist training by the provider.
Delivering high intensity support in Mickleham requires careful planning, specialist expertise, and a deep understanding of each participant’s specific needs. Benity Care’s team works across Melbourne’s outer northern growth corridor, maintaining the dedicated rosters and backup arrangements that high intensity support demands. We know that participants requiring high intensity support in Mickleham often have limited options. Providers with the right training and capacity are fewer than the demand warrants. Benity Care is committed to being part of the solution — expanding access to quality, specialist support in communities like Mickleham where need is growing. Our support coordinators can assist participants in Mickleham to access high intensity support through their NDIS plan, while our clinical team ensures every support plan is safe, evidence-based, and continuously monitored for quality.
Complex bowel care and management
Urinary catheter management
Subcutaneous injections and medication administration
Enteral feeding (PEG and nasogastric tube) support
Tracheostomy care
Ventilator support (where applicable and trained)
Implementation of positive behaviour support plans
Seizure management and monitoring
Complex personal care with specialist oversight
Overnight and 24-hour support arrangements where funded
Benity Care’s high intensity support services in Mickleham are chosen by participants and families who have often experienced the limitations of other providers. Our specialist training, rigorous governance, and commitment to consistent staffing make us a provider families can genuinely rely on. We hold full NDIS registration and meet all Practice Standards for High Intensity Daily Activities. Our compliance isn’t just on paper — it’s embedded in how we hire, train, roster, and supervise our high intensity support team. Perhaps most importantly, Benity Care treats high intensity support participants as individuals with goals, preferences, and rights — not just complex care needs. Our person-centred approach means that quality of life is always a priority alongside clinical safety.
TESTIMONIALS
FAQ’s
Ventilator support is among the most specialised high intensity services. Benity Care has nurses and support workers trained in ventilator management. We assess each situation individually to ensure full clinical compliance.
Yes. We work alongside occupational therapists, physiotherapists, speech pathologists, behaviour support practitioners, and other allied health professionals to ensure high intensity support is part of a coordinated care team.
All incidents are documented immediately, reviewed by a senior staff member, and reported to the NDIS Commission where required. We analyse incidents systematically to improve care and prevent recurrence.
Yes. We can provide high intensity support within SIL arrangements, working alongside SIL providers or as the primary support provider depending on the participant’s plan and arrangements.
Support plans for high intensity participants are reviewed at least every three months, or more frequently following any incident, change in health status, or NDIS plan update. Regular reviews ensure the plan always reflects current needs.
Benity Care’s high intensity team in Mickleham is ready to support you. Contact us today to start the conversation about your complex support needs.
