Some NDIS participants require a level of daily support that goes far beyond the ordinary. In Werribee, Benity Care’s high intensity support services are designed for people with complex needs who require skilled, consistent, and highly trained support workers around the clock or for significant portions of the day.
Benity Care brings together clinical expertise and genuine compassion to deliver disability support services that meet the highest standards. As a registered NDIS provider, we operate within the NDIS Quality and Safeguards framework and maintain rigorous governance across all our clinical services. Our team includes registered nurses, enrolled nurses, and qualified support workers with specialist training in complex care. We invest heavily in training, supervision, and quality assurance because our participants deserve nothing less. We know that clinical care at home carries significant responsibility. Benity Care takes that responsibility seriously — supporting participants with the most complex health needs while always keeping their dignity, comfort, and goals at the centre of everything we do.
High intensity daily activity supports are defined by the NDIS as supports that require a worker with additional specialist training to safely complete complex tasks. In Werribee, Benity Care provides these supports to participants whose needs go beyond standard personal care. Specifically, our high intensity support workers are trained in areas such as complex bowel care, urinary catheter management, subcutaneous injections, enteral feeding (PEG/nasogastric), tracheostomy care, ventilator management, seizure management, and the implementation of positive behaviour support plans. These services are for NDIS participants with acquired brain injuries, spinal cord injuries, complex autism, degenerative neurological conditions, and other disabilities that require consistent, specialised daily support. High intensity supports are typically funded under Core Supports in a participant’s NDIS plan and require evidence of specialist training by the provider.
Delivering high intensity support in Werribee requires careful planning, specialist expertise, and a deep understanding of each participant’s specific needs. Benity Care’s team works across Melbourne’s south-western corridor, maintaining the dedicated rosters and backup arrangements that high intensity support demands. We know that participants requiring high intensity support in Werribee often have limited options. Providers with the right training and capacity are fewer than the demand warrants. Benity Care is committed to being part of the solution — expanding access to quality, specialist support in communities like Werribee where need is growing. Our support coordinators can assist participants in Werribee to access high intensity support through their NDIS plan, while our clinical team ensures every support plan is safe, evidence-based, and continuously monitored for quality.
Complex bowel care and management
Urinary catheter management
Subcutaneous injections and medication administration
Enteral feeding (PEG and nasogastric tube) support
Tracheostomy care
Ventilator support (where applicable and trained)
Implementation of positive behaviour support plans
Seizure management and monitoring
Complex personal care with specialist oversight
Overnight and 24-hour support arrangements where funded
Benity Care’s high intensity support services in Werribee are chosen by participants and families who have often experienced the limitations of other providers. Our specialist training, rigorous governance, and commitment to consistent staffing make us a provider families can genuinely rely on. We hold full NDIS registration and meet all Practice Standards for High Intensity Daily Activities. Our compliance isn’t just on paper — it’s embedded in how we hire, train, roster, and supervise our high intensity support team. Perhaps most importantly, Benity Care treats high intensity support participants as individuals with goals, preferences, and rights — not just complex care needs. Our person-centred approach means that quality of life is always a priority alongside clinical safety.
TESTIMONIALS
Posted on Google S ZTrustindex verifies that the original source of the review is Google. The team is very supportive, professional, attentive, and truly cares about clients’ needs. Reliable to communicate with. Highly recommended.Posted on Google ruonan chenTrustindex verifies that the original source of the review is Google. I’m very satisfied with the services provided by Benity Care. As an NDIS provider, they are not only professional but genuinely care about their clients. The staff pay great attention to detail and always take the time to understand individual needs, which makes clients feel respected and well supported. Communication is always clear and responsive, and they are willing to adjust services to ensure everything is tailored and delivered to a high standard. Whether it’s daily support or more specific requirements, they consistently provide reliable and compassionate care. I highly recommend them to anyone looking for a trustworthy NDIS provider.Posted on Google Al IdaTrustindex verifies that the original source of the review is Google. Benity Care has delivered the best service I’ve received so far. Kevin is available to speak to or via email, he listens and gets back within a day. People doing the service are incredibly helpful and thoughtful delivering a great result. Thank you Benity Care.Posted on Google David MilneTrustindex verifies that the original source of the review is Google. I want to express my deepest appreciation and sincere gratitude for the outstanding level of nursing care and professionalism that has been consistently demonstrated by your nurses over the past six months. The compassion, dedication, and expertise each of you brings to your role did not have go unnoticed. Whether managing my complex needs, offering emotional support, or simply providing a reassuring presence during difficult times, your commitment to excellence in patient care has made a significant impact.Your attention to detail, timely communication, and collaborative approach reflect the highest standards of nursing practice. Please accept my heartfelt thank you for your unwavering dedication and nursing exceptional service.Posted on Google Marcelle JacksonTrustindex verifies that the original source of the review is Google. Very professional service. They really care and listen to your needs . Always confirm everything so there is no surprises and everyone is on the same pages. My children love their support workers. They have really got to know them and are very reliable. Can't say a bad word about Benity Care .
FAQ’s
Our high intensity support workers hold Certificate III or IV in Individual Support, plus additional training in complex care areas such as tracheostomy management, ventilator support, PEG feeding, and complex bowel care, as required by their participants’ needs.
We build small, dedicated support teams for each participant. This reduces the number of different workers a participant encounters and ensures deeper familiarity with their care needs, routines, and preferences.
Yes. We fully comply with the NDIS Practice Standards for High Intensity Daily Activities. Our quality management systems, worker training, and incident reporting all meet the required regulatory standards.
Yes. We provide high intensity support across all hours including overnight, weekends, and public holidays where this is funded and clinically appropriate. Consistency of skilled support does not stop after business hours.
Our team has experience supporting participants with spinal cord injury, traumatic brain injury, complex autism, Huntington’s disease, motor neurone disease, multiple sclerosis, and other conditions requiring complex daily support.
If you or a family member in Werribee requires high intensity NDIS support, contact Benity Care today. Our specialist team is equipped, trained, and ready to provide the complex support your situation demands — with safety, dignity, and genuine care.