High Intensity Personal Care supports NDIS participants who require a higher level of assistance with daily personal activities due to complex health, disability, or medical support needs. These supports are more specialised than general personal care and must be delivered with the right training, planning, supervision, and safety procedures.
At Benity Care, we provide high-intensity personal care across Melbourne for participants who need consistent, respectful, and skilled support with their day-to-day routines. Our approach focuses on participant choice, dignity, safety, and working closely with families, carers, health professionals, and support coordinators.
Benity Care is a registered NDIS provider in Melbourne, and its website states that it provides disability support services, including complex care, high-intensity support, in-home care, personal care, community nursing, SIL and SDA support.
High Intensity Personal Care refers to complex daily personal activities that may require additional worker training, clinical input, risk management, and ongoing review. These supports may be needed when a participant has advanced personal care needs, medical support requirements, mobility limitations, complex disability needs, or health-related care routines.
The NDIS Commission describes high-intensity daily personal activities as a registration class under the NDIS Practice Standards, with specific requirements for providers delivering these supports.
This type of care may support participants who need assistance with tasks that must be completed carefully, consistently, and in accordance with a documented support plan.
High intensity support must be delivered with care, consistency, and clear procedures. Benity Care’s existing high-intensity support page explains that participant engagement and control are central to its approach. It also states that trusted health practitioners create support management plans, workers receive review and refresher training, and the organisation follows NDIS support skills descriptors when implementing high-intensity support plans.
We take time to understand each participant’s routine, preferences, communication style, cultural background, and support goals.
High-intensity support is provided by workers who understand the participant’s needs and follow the required support plan.
We work alongside nurses, therapists, support coordinators, families, and other relevant professionals where required.
We follow documented procedures, risk assessments, and care instructions to support safer service delivery.
Support needs can change over time, so we encourage ongoing communication with participants, families, carers, and care teams.
High Intensity Personal Care may be suitable for NDIS participants who require more than standard daily living support. This may include people who:
Whether support is required for a few hours, overnight, or across multiple daily routines, Benity Care works with participants and their support network to understand what level of assistance is appropriate.
High-intensity personal care is not only about completing daily tasks. It is about supporting people in a way that respects their rights, privacy, comfort, and independence.
At Benity Care, we aim to provide care that helps participants feel supported in their own home and community. We focus on building reliable support relationships, following individual routines, and helping participants stay involved in decisions about their care.
Benity Care’s website notes that high-intensity support can help participants live with their families and in their communities while receiving essential specialised health supports.
Choosing the right provider for High Intensity Personal Care is important because these supports often involve complex needs and require careful coordination.
Benity Care offers:
FAQ’s
High Intensity Personal Care refers to complex personal care and daily activity support for participants who need a higher level of assistance due to disability, health, or medical support needs. These supports usually require trained workers and clear support plans.
Yes. General personal care may involve support with everyday tasks such as showering, dressing, grooming, and toileting. High Intensity Personal Care involves more complex needs and may require additional training, clinical input, risk management, and specific care instructions.
NDIS participants may access this support if it is reasonable and necessary, related to their disability, and included in their NDIS plan. Suitability depends on the participant’s individual needs, goals, and funding.
Yes. Benity Care can work with support coordinators, families, carers, nurses, allied health professionals, and other members of a participant’s care team to help deliver coordinated support.
Yes. Benity Care provides in-home and community-based support for eligible NDIS participants across Melbourne, depending on their needs and plan.
Benity Care can help you explore suitable NDIS support options based on your care needs, goals, and current plan. Contact our team to discuss your requirements and learn how we can support you with safe, respectful, and participant-focused care.
